How do I register my team?
Why did my player(s) not receive an invitation?
- Did you complete your order and receive the Registration Confirmation? You must click on the 'Register & Pay Later' button on the Secure Checkout screen in order to complete the order. Invitations are emailed once that is done.
- Did you enter the correct email address?
- The email message may have ended up in the spam or junk mail folder.
To ensure that you receive emails from TeamSnap, please whitelist the following email addresses:
- message-tournaments@teamsnap.com
- donotreply@email.teamsnap.com
- hq@email.teamsnap.com
- hq@secretlair.teamsnap.com
- support@teamsnap.com
- teamsnapinc@comms.teamsnap.com
- support-tournaments@teamsnap.com
If you're not sure how to whitelist an email address, specific instructions for many providers can be found here:
INSTRUCTIONS TO WHITELIST AN EMAIL ADDRESS
Refer to the 'Team Management Using TeamSnap' document for instructions on resending invitations and sending invitations to different email addresses.
How do I know if my payment was received?
- Log in to TeamSnap (https://events.teamsnap.com/login)
- Click on Receipts under My Account
- Click on the Order # for your team's registration (the Total will be $600.00 or $650.00 depending on submission date).
- Check the Balance Due.
- If $0.00, your payment has been received. You should have received a receipt by email when it was processed.
- If a balance remains, payment has not yet been received. If recently mailed, please check back in a day or two.
How do I update information for a player on my roster?
How do I add a player to my roster?
How do I update info for Team Representative(s) and/or Coach(es)?
- Team administrators are not allowed to update non-player information
- Send email to hwd@hollywooddodgers.org to request the necessary change(s)
How do players (or parents of youth players) register?